how it all works...

theHELLOtote by Express Yourself offers personalized and unique welcome packages for your guests. With more than fifteen years of combined experience in weddings, parties and special events we aim to deliver a memorable {hello!} your guests will remember for the duration of their stay.

Placing Your Custom Tote with Goods Order: A deposit of 50% will be required to process your tote (stuffed with goods) order. The balance is due on the day of delivery (or at the time of shipment). We kindly ask that orders be placed no later than thirty days prior to the event. Orders placed less than four weeks prior to the event may incur a rush charge. A week prior to your event we will confirm all final details with you to ensure prompt and accurate delivery to your guests. On the day of delivery, you can sit back and relax and leave the work to us.

Options: Do you want to mix and match? No problem. Have an item you need to include that you do not see on our offerings? We can locate it for you. At theHELLOtote we have hundreds of options from bags and packaging to goodies and gifts. Simply contact us and we can work with you to create a custom order perfect for your event. We work with all budgets to help create a memorable welcome.

Minimum Orders: Minimum orders start at 25 pieces (10-12 pieces for select collections). An under minimum charge of $25 will be applied for orders less than the stated minimum. While offering full service design and delivery, we also offer certain items a la carte as you please. Contact us for details.

Shipping Rates: All shipments are sent via UPS Ground or USPS Priority with a tracking number provided to you. To upgrade shipping, please contact us for current rates to your location.

Shipping fees for Mini Emergency Bag Orders:
Single Totes:                                       $3.50
12-24 Mini + Bags or Totes:              $10.00          
25-49 Mini + Bags or Totes:             $14.00       
50-74 Mini + Bags or Totes:             $16.00        
75-100 Mini + Bags or Totes:           $19.00        
101 Mini + Bags or Totes:                 $22.00
Please inquire for shipping rates on custom welcome bag with goods orders.

Stuffed (with goods) Totes Delivery: With last minute details to tend to before your event, theHELLOtote takes the hassle out of coordinating your guests welcome bags by offering personal delivery services. Local hand-delivery available in Aspen*, Snowmass, Basalt, Glenwood Springs, Redstone, Carbondale, Denver and Boulder. Additional areas served include Vail, Edwards, Breckenridge, Frisco, Keystone, Winter Park, Colorado Springs and Ft. Collins – with hand delivery starting at approximately $2.00 per bag. For clients outside of the standard delivery zones, contact us to speak about hand delivery service options or arrangements for shipping via UPS or Fed-Ex.

Aspen Area Delivery: Please note that delivery to the first three (3) Aspen approved locations is complimentary. Each additional location will incur a $15 delivery fee. We do not deliver to private residences. The Aspen area approved delivery locations are: The Sky, The Little Nell, North of Nell, St Regis, Hotel Jerome, The Limelight, The Hyatt, The Gant, Aspen Square, Molly Gibson, Inn at Aspen, Annabelle Inn, Aspen Mountain Lodge, Independence Square Hotel, Mountain Chalet, Snowmass Club Villas and the Viceroy. Please inquire with us regarding additional hotels that may not be listed here within.

Payment: theHELLOtote accepts VISA, M/C, Discover and AMEX as well as personal and business checks. Prior to placing your deposit, please note that final prices are not guaranteed and subject to change at any time. Certain items fluctuate in price based on availability and we will guarantee the lowest possible price at the time you book theHELLOtote. If an item becomes unavailable due to vendor production and supply issues, we will make every effort to replace with an item of equal or greater value with your approval. Payments are payable to: EXPRESS YOURSELF, 231 Midland Ave, Suite 108, Basalt, Colorado 81621

* Price does not include service fees and/or delivery charges that may be independently assessed by the hotel for delivering welcome bags to your guests upon arrival. theHELLOtote by Express Yourself will be delivered to the front desk, concierge or pre-determined drop off point (i.e.; welcome event room, bride’s room) at each location - the estimate and/or invoice includes this delivery charge as indicated. If the hotel charges service fees and/or delivery charges independently from Express Yourself, client can either pre-arrange payment with hotel or Express Yourself will pass on the expense to the client and that additional charge will be due to Express Yourself immediately after delivery. We do not deliver directly to individual guest rooms due to hotel privacy concerns.

Thank you!